Welcome to Gulf Garden. These Terms and Conditions (“Terms”) govern your use of our website, gulfgarden.ae, and the services we provide, including Irrigation, Landscaping, and Gardening (“Services”). By accessing or using our website or services, you agree to comply with and be bound by these Terms. Please read them carefully.

2. Company Information

Gulf Garden is a service-providing company operating in the UAE since the year 2000, with 25 years of experience in Irrigation, Landscaping, and Gardening. Our services are provided in compliance with UAE government regulations and industry standards.

3. Use of Website

• Eligibility: By using our website, you confirm that you are of legal age to form a binding contract under UAE law and are not barred from using the website under applicable laws.
• Content Usage: All content on gulfgarden.ae is provided for informational purposes only. Any redistribution, modification, or reproduction of content without prior permission from Gulf Garden is prohibited.
• Prohibited Actions: You agree not to use our website for any unlawful purposes or violate the rights of others. Unauthorized use of this website may give rise to a claim for damages or be considered a criminal offense under UAE law.

4. Services Offered

Gulf Garden provides the following services:

• Irrigation system installation and maintenance
• Landscaping design and maintenance
• Gardening services, including plant health care, waste management, and disease management

All services are provided subject to availability and may be modified at any time to comply with legal and environmental standards in the UAE.

5. Service Agreements

• Quotations: Gulf Garden provides detailed quotations for services upon request. These quotations are valid for a specific period and are subject to approval.
• Contract Formation: A service agreement or contract is established once the customer accepts a quotation and the terms are agreed upon.
• Service Delivery: We commit to providing services in a professional manner, adhering to the agreed-upon terms. The timeline for service delivery will be outlined in the contract.
• Amendments: Any changes to the scope or cost of the services after a contract is signed must be mutually agreed upon in writing.

6. Payment Terms

• Invoicing: Gulf Garden will issue invoices based on the agreed quotation or contract. All payments must be made in AED (United Arab Emirates Dirham).
• Payment Methods: We accept payments through bank transfer, credit/debit cards, and other methods as mentioned in the invoice.
• Due Date: Payments must be made on or before the due date specified in the invoice. Late payments may incur additional charges as permitted by UAE law.
• Non-Payment: Failure to make timely payments may result in service termination, and Gulf Garden reserves the right to pursue legal action for unpaid invoices.

7. Cancellation and Refunds

• Cancellation by Customer: If the customer wishes to cancel a contract, they must provide notice in writing. Gulf Garden will assess any costs incurred and deduct them from any potential refund.
• Cancellation by Gulf Garden: We reserve the right to cancel services due to non-payment, breach of contract, or factors beyond our control, such as natural disasters or regulatory changes.
• Refund Policy: Refunds, if applicable, will be processed in accordance with UAE consumer protection laws. Any refund will be based on services rendered and costs incurred up to the date of cancellation.

8. Warranties and Liabilities

• Service Warranty: Gulf Garden warrants that services will be carried out in accordance with industry standards. However, we do not guarantee specific outcomes for landscaping or gardening services, as they depend on various environmental and maintenance factors.
• Limitation of Liability: Gulf Garden is not liable for any direct, indirect, incidental, or consequential damages that result from the use or inability to use our website or services, except as required by UAE law.
• Force Majeure: Gulf Garden will not be responsible for any delays or failures in service delivery due to events beyond our reasonable control, including but not limited to natural disasters, governmental actions, or labor strikes.

9. Privacy and Data Protection

• Personal Data: Gulf Garden is committed to protecting the privacy of our customers. We comply with the UAE Data Protection Law and ensure that any personal data collected is securely stored and used only for service-related purposes.
• GDPR Compliance: For any users outside the UAE, Gulf Garden adheres to General Data Protection Regulation (GDPR) standards where applicable. Please refer to our Privacy Policy for detailed information on how we collect, process, and store your data.

10. Intellectual Property

All content, including but not limited to text, graphics, logos, and images on gulfgarden.ae, is the property of Gulf Garden unless otherwise stated. Unauthorized use, reproduction, or distribution of this content without prior written permission is strictly prohibited.

11. Dispute Resolution

• Governing Law: These Terms are governed by and construed in accordance with the laws of the UAE.
• Dispute Process: Any disputes arising out of or relating to these Terms or the services provided by Gulf Garden will first be attempted to be resolved through amicable negotiations. If unresolved, the dispute will be referred to the competent courts of the UAE.

12. Amendments to Terms

Gulf Garden reserves the right to modify or update these Terms at any time. Any changes will be posted on our website, and users are encouraged to review the Terms regularly.

13. Contact Information

For any questions regarding these Terms, please contact us at:

Gulf Garden
Website: gulfgarden.ae
Phone: +971-XXX-XXXXXX
Email: info@gulfgarden.ae

By using our website or engaging our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.